ADA Rights for County Government Services and Facilities

Effective Communication

Orange County will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Orange County’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. 

Accommodations in Policies and Procedures

Orange County will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in Orange County offices, even where pets are generally prohibited.

Orange County does not allow discrimination on the basis of disability in the operation of its programs, services or activities. Orange County and Orange County-funded programs are required to make reasonable accommodations necessary to enable persons with disabilities to participate in programs, services and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Orange Countyshould contact the office of  Annette Moore, ADA Coordinator at (919) 245-2487 or human_relations@orangecountync.gov as soon as possible but no later than 48 hours before the scheduled event. Orange County will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

The ADA does not require the Orange County to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Anyone who needs a disability related accommodation in order to participate in an Orange County or Orange County-funded program or receive Orange County or Orange County-funded services (involving matters other than employment) is invited to make their needs and preferences with respect to accommodation known to Orange County by contacting Orange County’s ADA Coordinator, Annette Moore, at (919) 245-2487 or human_relations@orangecountync.gov.