Orange County Animal Services (OCAS) will transition to appointment-based services as of Wednesday, March 18. The purpose of this transition is to continue to prevent or slow community spread of the novel coronavirus (COVID-19) in accordance with the recommendations on social distancing provided by public health officials.
The OCAS facility will be closed to the public with the exception of appointments made in advance. However, Animal Control and shelter operations staff will be reachable by phone and responding to messages during business hours as normal (see those hours below). Services requiring appointments include but are not limited to:
- Animal adoptions
- Animal visitations (Meet & Greets)
- Animal recoveries
- Searches for lost animals
- Animal surrenders
OCAS is currently asking that members of the public delay surrendering animals if at all possible, and they are encouraging the public take advantage of online services such as licensing payments, filing reports and searching for lost or found pets, and browsing available animals. To inquire about an appointment or ask any questions, please call the facility’s main number, 919-942-7387, and follow the prompts that best fit your needs.
OCAS would like to thank the community for their patience and understanding as they try to manage and maintain services while protecting staff and members of the public during the current COVID-19 pandemic. For up-to-date information on COVID-19, please visit www.orangecountync.gov/2332/Coronavirus-COVID-19.
Orange County’s Animal Services Center is an open-door facility and operates both intake and adoption services. We are open to the public six days a week at our Animal Services Center, located at 1601 Eubanks Road in Chapel Hill.
Animal Services has animals available for adoption, and also partners with area rescue organizations to place as many animals as possible with loving homes. We provide Animal Control services to the unincorporated portion of Orange County and Hillsborough and are responsible for enforcing State and County laws that apply to animals (including cruelty laws, nuisance animals and dangerous wildlife). We also manage licensing and offer low-cost rabies clinics, spay/neuter programs and other services.
Animal Services Center Hours
We will be CLOSED on Monday, May 25, for Memorial Day. For Animal Control emergencies during this time, including potential rabies exposures or animal bites to humans, please dial 9-1-1 to be connected to our on-call Animal Control Officer. Otherwise, our regular hours are as follows...
- Monday: Noon to 6 p.m.
- Tuesday: Noon to 6 p.m.
- Wednesday: Noon to 6 p.m.
- Thursday: Noon to 6 p.m.
- Friday: Noon to 6 p.m.
- Saturday: Noon to 5 p.m.
- Sunday: Closed
Pet visitations end 30 minutes prior to closing daily.
See other holiday closings here.
To contact our Animal Services Center, dial 919-942-7387 and choose the option that best fits your needs.
Animal Control Field Service Hours
- Monday to Friday: 8 a.m. to 5 p.m.
- To contact Animal Control during regular hours, dial 919-942-7387 and choose option 1.
- For Animal Control emergencies after hours, please call 911 to be connected to our on-call Animal Control Officer.
Animal Services Mission
The Animal Services Department strives to meet the needs of residents by working with volunteers and other partners to deliver cost-effective and integrated sheltering and animal control services that ensure the health, safety and well being of humans, pets and the community as a whole. Addressing the problem of pet overpopulation with a proactive and positive approach is an integral ingredient of the department’s mission.