- Riders are entitled to ride in a comfortable, clean, and safe vehicle which is free from food and drink items
- Riders are entitled to be treated courteously and respectfully by the Orange Bus driver and by other riders
- Riders should expect the driver to drive the route that will eliminate unnecessary miles
- Your driver must be licensed, obey all traffic laws, and drive at a speed that is comfortable to you and other passengers
Comments and Complaints
All comments and complaints may be submitted by email. All comments will be responded to within one week. All feedback is kept confidential.
TITLE VI NOTICE OF PROTECTION AGAINST DISCRIMINATION: Orange County Public Transportation operates its programs without regard for race, color, or national origin. To request information or file discrimination complaint contact: Orange County Public Transportation, PO Box 8181, 600 NC HWY 86N Hillsborough, NC 27278, 919-245-2008. Written complaints must be filed within 5 days of the alleged discrimination. Written complaints may be filled within 180 days with the US DOT Federal Transit Administration. Oral complaints may be given at the above address by those with limited English proficiency.
TDD/TTY Services Dial 919-644-3045.