Scammers are starting to use Orange County Government caller IDs when making robocalls. Orange County residents are urged to exercise caution when conducting business with a stranger on the phone.
Software allows callers to "spoof" other phone numbers to make it seem like the call is coming from a local number. People with caller ID enabled on their phones will see the call is from a local number or a trusted institution, such as Orange County Government, and answer the call.
If you receive a phone call with the caller ID of Orange County Government but the person does not identify themself as working for Orange County, please hang up. We have reported the "spoofing" incidents to our phone carrier, but these are difficult to stop.
No one connected with Orange County will attempt to sell a resident any kind of goods or a service they did not request. Any employee of Orange County who calls a resident will identify themselves as being with the county.
If a resident believes they are being scammed, do one of the following:
- Get the contact information of the caller.
- File a complaint with the North Carolina Attorney General or call 1-877-5-NO-SCAM or (919) 716-6000.
- Hang up.
Information on Scams
The Attorney General's office has lots of information on the types of scams used by telemarketers. If you receive a call about one of these scams, note the telephone number and then call the phone numbers listed above.
Orange County Sheriff Charles Blackwood has posted information about recent scam attempts in Orange County on the sheriff's office website.
Please be vigilant when disclosing personal information, such as credit card numbers, bank account numbers or social security numbers over the phone. You can never be too safe when it comes to protecting your identity.