Department on Aging logo, "Endless Possibilities" text, url, and older couple canoeing.

03/27/20 - 04//09/20

"Stay Home," on graphic of house with family inside.

Orange County Issues a “Stay at Home” Order to Take Effect 
March 27th 


Orange County, North Carolina issued an amendment to the Declaration of a State of Emergency. The amendment orders the public to Stay at Home to prevent further spread of COVID-19. The Order will take effect on Friday, March 27th, 2020 at 6:00 p.m. and will remain in effect until April 30, 2020 at 5:00 p.m. The Stay at Home Order shall be reviewed periodically to determine whether it should be extended, modified, or rescinded.

  • Read the full press release here.
  • Download the FAQ Stay at Home Order Orange County 
For COVID-19 Updates in Orange County: 
  • Newsletter: Sign up for the COVID-19 newsletter from the Orange County Health Department.
  • Text: To receive daily text updates, text ocnchealth to 888-777.
  • Hotline: Questions about COVID-19? Call (919) 245-6111 between the hours of 8:30 a.m. to 5 p.m. Monday to Friday. Spanish language and other languages available.
  • Email: Email your questions to covid19@orangecountync.gov.

Call the "Aging Helpline," 919-968-2087

Aging Helpline 

Talk to trained staff about any aging-related issue. You may also email Aging Services. We try to find answers to your age-related questions and link you to the services that you need. Helpline hours are 9 a.m. to 4 p.m., Monday through Friday.

Chinese & Spanish Language Helpline
Call 919-245-4275 to speak to our staff in Mandarin.
Call 919-245-4279 ext. 1 to leave a message in Spanish.

Aging Transitions, Senior Center programming and Volunteer Connect 55+ staff are available to meet individually by appointment, by phone or email. For more information call the Passmore Center at 919-245-2015, Seymour Center at 919-968-2070, or the Aging Helpline at 919-968-2087.


Senior Medicare Patrol (SMP) Scam Watch Coronavirus (COVID-19). Call 877.808.2468 or visit www.smpresource.org to report Medicare fraud.

Consumer Fraud Alert: COVID-19

As the number of people and communities affected by the COVID-19 pandemic grows, so do the scams associated with it. Scammers use public health emergencies as opportunities for new fraud schemes, and because older adults are at greater risk for serious illness from COVID-19, they may target older populations.

There is currently no FDA-approved vaccine for COVID-19 and although there may be treatments for symptoms, there is no “cure.” However, scammers often use fear-based tactics to convince people that a vaccine or cure is now being offered. 

It’s also important to remember that although the Centers for Disease Control and Prevention (CDC) and other public health officials may contact you if they believe you may have been exposed to the virus, they will not need to ask you for insurance or financial information.

Read the Senior Medicare Patrol (SMP) recommendations for Medicare beneficiaries.


Two brown paper bags

Lunch Program

Effective Monday, March 30, we will begin distributing meals 3-times a week to reduce the number of times lunch participants come out into the community. A hot meal plus a boxed lunch will be distributed on Mondays and Wednesdays, and one hot meal on Fridays, ensuring that our registered lunch participants continue to receive 5 meals weekly. 

For questions, please contact the Aging Helpline at 919-968-2070. Learn more about the Senior Lunch Program. 


Closeup image of an older African-American woman talking on the phone.

Telephone Reassurance

As we continue to enforce social distancing and social gatherings aren’t possible we want to make sure you’re doing ok.  Would you like a daily phone call just to check on you?  We are actively enrolling new participants in our Telephone Reassurance program. 
 
The Telephone Reassurance’s mission is to maximize the independence of older adults in Orange County and to prolong the time they are able to remain aging in place.
The Telephone Reassurance Program enrolls volunteers to make telephone calls each week day to local adults, providing reassurance and checking on their status, safety, and comfort.
 
Requirements:

  • Be at least sixty (60) years old and a resident of Orange County
  • Be a client receiving services from or recommended to the Department on Aging
  • Agree to a daily wellness call scheduled during the hours of 8:00am-10:00am
  • Complete a Participant Profile and Disclosure Authorization
  • There are no income restrictions for receiving Telephone Reassurance services 

If interested, please call or email the Aging Helpline at 919-968-2087 or Shenae McPherson at 919-245-4243.


Image of a hand holding a hearing aid.

Curbside Hearing Aid Cleaning & Repairs!

Starting now, hearing aid repair and cleaning services can be provided from the convenience of your vehicle! Curbside hearing aid checks are available during all business hours (Monday through Friday, 9 until 4 p.m.)*.

Call UNC Hearing and Communication Center,
(919) 492-7980, in advance and let them know you are coming.  A second call should be made from the parking lot to let notify that you have arrived. A clinicians will greet you in your vehicle and take the devices in need of service using gloves and necessary contact precautions. Once the devices have been cleaned or repaired, they will be returned to you – likely within 10 minutes.

Curbside service couldn’t be easier and minimizes everyone’s risk of Coronavirus exposure.

Unable to come in person?
A caregiver, friend or loved one is welcome to bring the devices in your place. If you are unable to wait for service, devices can be picked up at another time, during normal business hours.

Visit UNC HCC for more details and share the information with your friends and family.


"Everyone Counts in Orange County! CENSUS 2020."

The 2020 Census is Underway! 


The 2020 Census is underway and the most important thing you can do is respond online, by phone, or by mail when you receive your invitation. Responding now will minimize the need for the Census Bureau to send census takers out into communities to follow up. 

When your invitation to respond arrives, visit my2020census.gov to begin!
Collage of tax forms (Form 1040, W-2) Calendar

TAX ASSISTANCE - Limited Operations using Virtual Services

Due to Covid-19 virus concerns, the Orange County Volunteer Income Tax Assistance Program (VITA) is transitioning to a Virtual Service providing assistance with 2019 tax returns for some taxpayers.  The tax filing deadline for both Federal and NC State returns has been delayed to July 15, 2020.  

Please review the information to learn about our plans and alternative sources of tax assistance.  We will continue to post status updates on the Orange County VITA website as well as our VITA Appointment line 919-245-4242.


Welcome to Medicare Part A, B, C & D with graphics of hospital, doctor's bag, red cross, and prescription bottle.

Welcome to Medicare Classes

Classes are cancelled, but you can download the Welcome to Medicare 2020 class slides and notes for a comprehensive, easy to understand introduction to Medicare. See also, Medicare Basics from the NC Department of Insurance.


Photo of Mike Komives, Employment Specialist, Orange County Department on Aging
Mike Komives
Employment Specialist
Orange Co. Dept. on Aging

Job Seekers:

Right now, there are part-time and full-time jobs available. Large retailers and delivery companies – Amazon, CostCo, WalMart, and several grocery and pharmacy chains are hiring people for warehouse, stocking, cashier and delivery positions. Some grocery stores have online shopping applications for people to use; when the list is complete, shoppers arrange the pick up at curbside of the store, or contact a friend or delivery service. They are hiring people to do the in-store shopping and bagging.
 
Some businesses have remote jobs that require using Microsoft Office, Word or Excel.  Home health care agencies are seeking people for nursing care and drivers to take people to stores or pharmacies to pick up groceries, medicines. Financial organizations, life and health insurance companies are hiring.
 
Orange County Department On Aging Employment Services can help you be better prepared for your job search.  I’m available by telephone/text at 919-616-8778 or email skomives@orangecountync.gov.  

I look forward to your contacting me.  Stay strong, be well.


Home fitness equipment

Fit and Healthy at Home 

Check out our "at home" exercise options offered by OCDOA Wellness Program instructors and staff to help keep you fit and healthy. Visit our Health and Wellness page for options like Balance Class 1, Cabin Fever 10, and Strength Training Watch for more options in the future and get started today! 


Shopping cart in grocery isle.

Retailers offer special Senior Shopping Hours

In response to the COVID-19 situation, and in an effort to keep older adults safer while shopping, many retailers have established special "Senior Shopping" hours and services. See a list of local retailers offering special hours. Note: The list has been compiled as a courtesy; it is not exhaustive and is subject to change. Please contact your local store for up-to-date details.


Orange County Sheriff's Office helps distribute Commodity Supplemental Food Boxes. Image of an Orange County officer putting a food box in a recipients car.

Kudos to our Community Partners! 

We have been partnering with the Orange County Sheriff’s Office, specifically the Community Services Division, for food box distribution since 2016.  Our partnership has grown during our COVID-19 response to include participation from the Orange County Sheriff’s School Resource Officers and the Hillsborough Police Department to distribute over 250 boxes to low-income older adults throughout our county. 

Our participants have expressed gratitude for the continued support and assistance and always enjoying seeing the faces of local law enforcement.  This program truly exemplifies what county agency partnership looks like and how successful we can be when we come together to support one another for our common goal to server and protect our older adult population.

For more information or to apply for this free food program, call or email VC 55+ Administrator, Shenae Mcperson or 919-245-4243.


Caregiver's hand on older adult hand.

Nominate a deserving Direct Care Worker today!

Direct care workers impact their client’s lives on a  daily basis and make a difference in our community. Each year direct care workers serving clients in Orange County are recognized at an annual Direct Care Workers Awards ceremony. Six awards are presented, one in each of five different categories with one person chosen as "Direct Care Worker of the Year." 

Nominations for the 2020 Direct Care Worker Awards will be accepted from March 2 - April 17. 
 
In recognition of the outstanding service provided by direct care workers, the Department on Aging and Senior Health Advocacy and Resource Partners of Orange County (SHARP) will present awards to direct care workers in the following categories:
  • Client Impact
  • Longevity
  • Leadership
  • Going the Extra Mile
  • Rising Star
  • Direct Care Worker of the Year

For more information about the awards, eligibility, and to nominate a direct care worker, visit: http://www.orangecountync.gov/249/SHARP-Direct-Care-Worker-Awards 


New Medicare card (sample)

Medicare Assistance

Orange County Medicare and ACA/Obamacare counseling services have been temporarily suspended. The North Carolina Department of Insurance operates a call center to assist those with Medicare questions and concerns 8 am-5 pm, Mon-Fri, call 1-855-408-1212.

For ACA/Obamacare issues, contact the Piedmont Community Health Center at 919-724-5227. You may also contact Jeanne Chamberlin, the Orange County SHIIP Program at 919-245-4240.


Orange County Senior Games logo (orange flames w/blue athlete)

2020 Orange County Senior Games
Registered Participant

The OC Senior Games Planning Committee hopes you and your family are staying safe and healthy by following the CDC guidelines regarding the COVID-19 situation.

The Committee has decided to POSTPONE the Orange County Senior Games until June 1.  We will try to reschedule all activities/events within a 3 week timeframe as venues and staff are available.

We will send out a new modified schedule once it is available. 

Senior Games REGISTRATION will remain open until May 1. Please encourage your friends to register if they have not already done so. If you are registered you don’t need to do anything different at this time.

We were especially hoping to have folks to register for the SilverArts Performing category, this year, as we know there are many talented dancers including line dancers, comedians, dramatists, singers, and musicians in our community.

For information, contact Myra Austin at maustin@orangecountync.gov or 919-245-2020, or Lee Schimmelfing at 919-606-2598 or leeshim@email.unc.edu. For information about SilverArts, including the cheerleaders and performing arts, call Cydnee Sims at 919-245-4250. 

On behalf of the OC Senior Games Planning Committee, stay safe and healthy until we see you later this spring!  

Senior Games sponsors: The Recreation and Parks Departments of Carrboro, Chapel Hill and Orange County, and the Orange County Department on Aging.


Orange County Caregiver Awareness, Respite, Education and Support (OC CARES) logo: silhouette of a person with arms in a heart shape.

OC CARES (Orange County Caregiver Awareness, Respite, Education & Support)

OC CARES offers both individualized and community level supports to caregivers. Contact the Aging Helpline at 919-968-2087 or agingtransitions@orangecountync.gov for more information. 

Visit our website to view all of our Caregiver Support Services including, monthly Memory Cafés, Caregiver Support Group meeting schedules, Community News for Caregivers e-newsletter, and much more!


Jerry M. Passmore Center

Location & Hours

103 Meadowlands Dr. (PO Box 8181)
Hillsborough, NC 27278
Phone: 919-245-2015

Hours:
Monday - Thursday, 8 am - 8 pm
Fridays, 8 am - 5 pm
Saturdays, 9 am - 11 am


Robert & Pearl Seymour Center

Location & Hours

2551 Homestead Road
Chapel Hill, NC 27516
Phone:919-968-2070

Hours: 
Monday - Thursday, 8 am - 9 pm
Fridays, 8 am - 5 pm
Saturdays, 8:30 am - 5:30 pm

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Orange County Department on Aging - Aging Transitions Services
Orange County Department on Aging - Senior Centers
Orange County Department on Aging - Volunteer Connect 55+
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300 W Tryon St, Hillsborough, NC 27278

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