Orange County Government Services impacted by encryption virus
Early Monday morning Orange County detected an encryption virus on the countywide network. To curtail the virus, the county shut down all of its internal servers, which house many of the web services for various county departments. The county IT department is working to identify the source of the virus and has engaged the help of outside cyber-security experts to restore services as soon as possible.
County employees cannot send or receive emails. If you need immediate response please call. Click here for an online directory of county departments.
Many online and in-person services are unavailable during this time. The following is a partial list of which services are temporarily unavailable:
- Public WiFi at all Orange County facilities
- Public computers at Orange County Main Library
- Online reservations for Orange County facilities as well as classes or programs for DEAPR and Department of Aging. Residents can register in person for classes and programs or to reserve facilities but staff will not be able to verify if space is available until computer access is restored.
- Register of Deeds cannot process real estate closings or issue marriage licenses. A marriage license can be obtained from a Register in another county.
- Housing cannot process any vouchers.
- The Tax Office can not verify tax bills to determine amount owed. Appraisal services are also curtailed.
- Planning Department cannot process fees or close out permits.
- Some pet adoptions in Animal Services may be delayed.
- The Health Department clinics are operating as normal, but services may be impacted if the disruption lasts for more than a few days.
Orange County will continue to provide updates on social media and on the county website as more information becomes available. We apologize for the inconvenience.