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All customers have the right to travel with a personal care assistant (PCA) and should indicate their intent to do so when making a reservation. Some people have a level of disability that necessitates their use of a PCA. Customers who cannot travel safely or comfortably without being accompanied by or met by a PCA must understand that Orange County Public Transportation drivers cannot fulfill PCA duties. Some duties that may be performed by a PCA but not by a Orange County Public Transportation driver include and are not limited to:
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Orange - Chapel Hill Connector and Orange -Alamance Connector
Elderly and Disabled Transportation Assistance Program
Rural General Public
*Must be ADA certified with OCPT or show valid certificate from another transit agency.
Passengers must pay at the time of their trip (when they board the bus, please have exact change when using cash or coin). OCPT may introduce new fare media, look for more details to come in the near future.
Orange County Public Transportation provides paratransit service to locations within 3/4 mile of fixed-route transit services during the same hours that fixed-route services are available. Please check with our dispatcher at 919-245-2008 to verify if your destination is in the service area
No, drivers cannot make stops between trips. For the safety of the drivers and customers, personal stops are not allowed. If you request to leave the vehicle before reaching your scheduled destination, your trip will end at that location.
All passes that are honored are listed on the GoTriangle website. Passes may be purchased online or by contacting TTA at 919-549-9999.
If your driver arrives before the pick-up window begins, he or she is only required to wait three minutes into the pick-up window. For example, if your pick-up window is from 7:45 to 8:15 a.m. and the driver arrives at 7:45 or earlier, you must present yourself for boarding by 7:50 a.m. You are not required to board the vehicle until the pick-up window begins, but you may board the vehicle early if you wish.