Emergency Housing Assistance

UPDATE: Due to funding constraints, effective October 19, 2020 Emergency Housing Assistance will be reserved for applicants in need of application fees, security deposits, utility deposits, and in extenuating situations, other urgent housing-related costs (e.g., moving costs). Households in need of rent and/or utility payment assistance should apply to the HOPE Program.

Emergency Housing Assistance (EHA) Para español, haga clic aquí

The Emergency Housing Assistance fund was created under the Risk Mitigation and Housing Displacement Fund to help Orange County residents with low incomes secure and maintain stable housing. Assistance is available to households in Orange County that:

  1. Earn no more than 60% of the area median income (AMI), 
  2. Have an urgent need for housing assistance that is related to the COVID-19 pandemic, and 
  3. Do not have adequate savings or resources to cover the cost of their housing need.

The most current income limits for Orange County are below:

  • 1-person household: $38,220
  • 2-person household: $43,680
  • 3-person household: $49,140
  • 4-person household: $54,540
  • 5-person household: $58,920
  • 6-person household: $63,084
  • 7-person household: $67,680
  • 8-person household: $72,000

Eligible Costs 

UPDATE: Due to funding constraints, effective October 19, 2020 Emergency Housing Assistance will be reserved for applicants in need of application fees, security deposits, utility deposits, and in extenuating situations, other urgent housing-related costs (e.g., moving costs). Households in need of rent and/or utility payment assistance should apply to the HOPE Program.

Maximum Assistance

The total amount of assistance provided to any household may not exceed $6,500.

Donating to the Emergency Housing Assistance (EHA) Fund

If you would like support the County’s work to prevent evictions and homelessness, please visit the Community Giving website to donate to the Emergency Housing Assistance FundYour donation will directly assist people experiencing housing emergencies in Orange County to remain stable in housing. Upon making your donation, please indicate that the funds should go towards the “Emergency Housing Assistance Fund” operated by the Orange County Department of Housing and Community Development.

How to Apply for EHA

Option 1: Online Application Portal 

Watch the tutorial video, or follow the steps below.


  1. Go to our online application portal: https://portal.neighborlysoftware.com/ORANGECOUNTYNC/Participant/ 
  2. Create an account, confirm it using the link that will be sent to your email, and sign into your account.
  3. Under "Start a New Application", select Emergency Housing Assistance, and create an application. Along with submitting the application, you will be required to provide:
    1. Documentation verifying total gross household income
    2. Documentation verifying total household savings/assets/cash
    3. Statement, invoice, or other documentation of the expense(s) to be covered
  4. Be sure to click "Complete & Continue" after each section of the application is complete. You can also click "Save" to come back and complete a section later.
  5. Submit your application through the portal once all sections are complete.

Option 2: Apply by Email

  1. Complete an Emergency Housing Assistance application (which can be downloaded from the "Documents" section) and provide:
    1. Documentation verifying total gross household income* 
    2. Documentation verifying total household savings/assets/cash* 
    3. Statement, invoice, or other documentation of the expense(s) to be covered
  2. Submit your application and attachments by email to HousingHelp@orangecountync.gov

* See the EHA Application for a checklist of the acceptable source documentation

Documents

Questions?

Contact the Housing Helpline at HousingHelp@orangecountync.gov or 919-245-2655