ADA Rights for County Government Services and Facilities

Orange County does not discriminate on the basis of disability in any of its programs, services, or activities. We provide reasonable modifications and auxiliary aids/services so people with disabilities can participate equally.

Effective Communication

Upon request, Orange County will provide aids and services to support effective communication, including:

  • Qualified sign language interpreters
  • Documents in accessible formats (e.g., large print, Braille, screen-reader friendly)
  • Other methods as needed for people with speech, hearing, or vision disabilities

Reasonable Modifications to Policies and Procedures

We make reasonable modifications to policies and programs to ensure equal opportunity to enjoy County programs, services, and activities. For example, service animals are welcome in County offices, even where pets are generally prohibited.

What the ADA Requires—and Its Limits

The ADA does not require actions that would fundamentally alter a program or impose an undue financial or administrative burden. We will always seek an alternative that is effective and feasible.

How to Request an Accommodation

Please make your request as early as possible so we can best assist you. (If your need is urgent, contact us right away.) You can request help by:

If you use a relay service, you can dial 711.

Links marked open in a new window.

Cost

Orange County will not charge individuals with disabilities for the cost of providing auxiliary aids/services or reasonable policy modifications (for example, retrieving items from shelves not accessible to a person using a wheelchair).

Language Access

If you need help in another language, we provide free interpreters for meetings, events, or phone calls and translation of forms and documents into top languages in Orange County.

Learn about Language Access Services.