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Client Certification Service Request Form

  1. Letterhead Photo
  2. Sex
    Please select an option
  3. Emergency Contact Information
  4. Please Select the service(s) that you are applying for:

    Check all that apply

  5. Medical Equipment

    Select all that apply

  6. Mobility Status

    Please select the option that applies

  7. Care Attendant Required

    Please select the options that applies

  8. Demand Response Service Guidelines

    The OC ACCESS Demand-Response Service provides countywide curb-to-curb transportation for the rural general public, seniors, and individuals with disabilities. Service operates weekdays from 6:30 a.m. to 4:30 p.m. Trips may be scheduled up to seven days in advance and no later than two business days before the appointment, and reservations can be made Monday through Friday, 8:00 a.m.–3:00 p.m. (Sunday requests may be left by voicemail). Ride requests are booked on a first-come, first-served basis, and the fare is $3.00 each way.

    Demand-Response provides curb-to-curb service with the following guidelines:

    • A 30-minute pickup window
    • Scheduling within one hour of the requested time

    Additional guidelines include:

    • No subscription trips; all requests must be made individually within the allowed scheduling window
    • Transit service requests must be submitted between 9:00 a.m. and 3:00 p.m.

    Passengers must call OCPT Dispatch at (919) 245-2008 for their return trip

    Passengers must be ready to board for their return by 4:30 p.m., as no service is provided after that time

  9. Instructions for Submission
    This application can be submitted online with the option of receiving a copy by email. You can also print out the application and submit it by mail or fax to our Administration Office. Mailing Address: 600 NC 86 Hillsborough, NC 27278 Fax Number: 919-732-2137
  10. Please type your First and Last Name in the section above.
  11. Processing Consent
    By checking this box you consent to Orange County Public Transportation processing your application.
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