The hotspot prompted me to update the software. Should I do that?

Yes; the hotspot periodically receives software updates from the service provider. You can go ahead and accept the update. The software upgrade process only takes a few minutes.

Show All Answers

1. Who can check out a hotspot?
2. How do I check out a hotspot?
3. How long can I keep a hotspot from the library?
4. Can I reserve a hotspot?
5. How do I return a hotspot?
6. Can I use the library’s hotspot to send / receive text messages?
7. How do I renew a hotspot?
8. Does it cost to borrow a hotspot?
9. Can I take the hotspot outside of the United States?
10. What information about my Internet usage, if any, is tracked by the library or the service provider?
11. The hotspot prompted me to update the software. Should I do that?
12. The hotspot displayed a message that said "Data Limit Reached." What do I do?
13. Where can I find additional information about Wi-fi To Go?