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1. What sorts of services do OCHPC organizations provide?

• The most common services we provide are:
  • Ramps
  • Grab Bars
  • Railings
  • Other Accessibility modifications
  • HVAC repairs
  • Weatherization
  • Flooring Repairs
  • Plumbing Repairs
  • Roof Repairs/Replacements
  • Other minor home repairs
• With the breadth of organizations in the OCHPC, your home repair or modification needs most likely fall within the scope of one or more of our partners.

2. Who is eligible for services through the OCHPC?

• Orange County Resident
• Homeowners (only Weatherization and HVAC are available to renters)
• Each organization has varying and complex eligibility criteria related to age, income, disability status, and size of repair. Please read through the next question’s information to get a better understanding of what may limit which of the OCHPC organizations can serve you.
• However, part of the reason we exist is to prevent you from having to figure out which organization is best for you to apply for. So, if you are an Orange County residents and need repairs, please reach out and we will work with you to navigate these eligibility criteria.

3. What factors might limit which organizations can provide services to me?

• Renting: Only Central Piedmont Community Action Inc. can work with landlords to negotiate assistance with some weatherization and HVAC repairs for rental properties. Otherwise, no other organization in the OCHPC can serve renters. This does not include people who own a mobile home but rent a lot, however this does also limit some organizations from being able to serve you.
• Income: Your income may limit which organizations can serve you. Some organizations do not have income requirements – usually those focused on people 55 years or older; these organizations usually cannot complete larger scale projects.
• Size of Repair: Organizations have varying capacities to complete larger repairs or modifications. Therefore, sometimes you may not qualify for the organization who can complete that size of repair.
• Age and Disability Status: If you are above 55 years old or have a legal disability status, you may be eligible for some programs. For organizations that have them, age requirements range from 55 - 62 years old.
• Funding: While you may fit the eligibility criteria for an organization to complete your repairs or modifications, sometimes it takes time for funding to be available to complete the project. This may slow the process of receiving repairs.

4. How can I receive services from OCHPC organizations?

• We have a no wrong door policy, so you can contact any of the above partners to learn more and fill out an initial screening application for the coalition. This screening helps us know which organizations within the coalition may be eligible to serve you.
• You can also fill out the PDF version of the screening here and email it to ochpc@orangecountync.gov or print, fill out, and send to Rebuilding Together of the Triangle (mailing address on forms).